GENTLE CARE, BUILT AROUND THEM
Let’s get your pet care started
Whether you’re brand new or already part of the pack, choose the path that fits you below.
CHOOSE YOUR NEXT STEP
Are you new here or already part of the pack?
Time To Pet is our secure client portal for pet profiles, care requests, schedules, messages, invoices, and payments. You can use it in your regular web browser, and the mobile app is completely optional. You are still booking directly with Alicia and The Soft Side of Wild.
Every pet is different. The details you share help me provide calm, safe, individualized care.
01
NEW CLIENTS
Let’s meet first
Start by requesting your Time To Pet account and telling Alicia a little about your pets and care needs. Alicia will review your information and contact you to arrange a complimentary meet and greet. Your account stays pending until you’ve met and confirmed you’re a good fit. Once Alicia approves your account, you’ll receive an activation email to finish setting up your client and pet profiles before your first service.
- Have your contact details and home address ready.
- List your pets’ names and species, and the services you’re interested in.
- Use the Message field to share approximate dates, how many pets need care, and anything you’d like Alicia to know.
Request a New Client Account
Requesting an account does not create immediate portal access. Alicia personally reviews every new household first.
02
EXISTING CLIENTS
Welcome back
Sign in to your existing Time To Pet profile to request another visit, walk, adventure, or overnight without filling everything out again.
- Choose the pets who need care
- Select your dates and service
- Send the request to Alicia for approval
Sign In & Request Care
Use the email address connected to your existing client profile.
A quick note: Sending a request does not automatically confirm the booking. Alicia will review availability and confirm your care through Time To Pet.
